Privacy Policy

Last Updated: January 2025

Welcome to Blood Lagbee. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

By using our App, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our App.

1. Information We Collect

1.1 Personal Information

When you register and use our App, we collect the following personal information:

• Name: First name and last name
• Phone Number: Your mobile phone number (used for authentication and communication)
• Date of Birth: To verify eligibility for blood donation
• Gender: For matching purposes
• Blood Group: Essential for matching donors with recipients
• Profile Image: Optional profile photo (if you choose to upload one)
• National ID (NID): Optional, for account verification

1.2 Location Information

We collect your location data (GPS coordinates: latitude and longitude) when you:

• Register for an account
• Create a blood donation request
• Search for nearby blood donation requests
• Use location-based features in the App

Location data is used solely to match you with nearby blood donation requests and donors. We do not track your location continuously in the background. You can control location permissions through your device settings.

1.3 Authentication Information

We use phone number-based authentication with OTP (One-Time Password) verification. We store authentication tokens locally on your device to maintain your session.

1.4 Blood Donation History

We collect and store information about your blood donation history, including:

• Dates of previous donations
• Donation status (available/unavailable)
• Total number of donations
• Points earned through donations

1.5 Device Information

We may automatically collect certain information about your device, including:

• Device type and model
• Operating system version
• App version
• Unique device identifiers

1.6 Usage Information

We collect information about how you use our App, including:

• Blood donation requests you create
• Requests you respond to
• Subscription plans you view or purchase
• Features you access

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Core Services

• To create and manage your account
• To authenticate your identity using OTP verification
• To match you with relevant blood donation requests based on your blood group and location
• To facilitate communication between donors and recipients
• To display your profile information to other users when you respond to requests

2.2 Location-Based Services

• To show you blood donation requests near your location
• To help you find nearby donors or recipients
• To display your request location on maps for other users

2.3 Communication

• To send you OTP codes for authentication
• To enable phone calls and SMS between users (with your consent)
• To send you important updates about the App

2.4 Account Management

• To manage your subscription plans
• To track your donation history and points
• To verify your account status
• To provide customer support

2.5 App Improvement

• To improve and optimize our App's performance
• To fix bugs and technical issues
• To develop new features

3. How We Share Your Information

3.1 With Other Users

When you respond to a blood donation request, we share the following information with the request creator:

• Your name
• Your phone number
• Your last blood donation date
• Your availability status

This information is shared only when you actively respond to a request. We do not share your location coordinates directly with other users.

3.2 With Service Providers

We use third-party services that may have access to your information:

• Google Maps API: We use Google Maps to display locations and provide map functionality. Google's use of data is governed by their Privacy Policy: https://policies.google.com/privacy
• Google Places API: We use Google Places for location search functionality.
• Hosting Services: Our servers are hosted by third-party providers who process your data on our behalf.

3.3 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

3.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership.

3.5 What We Do NOT Share

We do NOT:

• Sell your personal information to third parties
• Share your information for marketing purposes without your consent
• Use your information for purposes other than those described in this policy

4. Data Storage and Security

4.1 Data Storage

Your information is stored on secure servers hosted by our service providers. We use industry-standard security measures to protect your data, including:

• Encrypted data transmission (HTTPS)
• Secure authentication tokens
• Access controls and authentication
• Regular security assessments

4.2 Local Storage

Some information is stored locally on your device using secure storage mechanisms (SharedPreferences). This includes:

• Authentication tokens
• Session data
• App preferences

4.3 Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your personal information, except where we are required to retain it by law.

5. Your Rights and Choices

5.1 Access and Correction

You have the right to:

• Access your personal information through the App's profile section
• Update or correct your information at any time
• Request a copy of your data

5.2 Account Deletion

You can delete your account at any time through the App settings. When you delete your account:

• Your personal information will be removed from our active databases
• Your blood donation requests will be removed
• Some information may be retained in backup systems for a limited period

5.3 Location Permissions

You can control location permissions through your device settings. If you disable location services, some features of the App may not function properly.

5.4 Camera and Photo Library Permissions

You can control camera and photo library permissions through your device settings. These permissions are only used when you choose to upload a profile photo.

5.5 Communication Preferences

You can control how other users contact you. Phone numbers are only shared when you actively respond to a blood donation request.

6. Children's Privacy

Our App is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

7. Permissions We Request

Our App requests the following permissions:

• Location (When In Use): To show you nearby blood donation requests and match you with donors/recipients based on location. This is essential for the App's core functionality.
• Camera: To allow you to take a profile photo (optional).
• Photo Library: To allow you to select a profile photo from your device (optional).
• Phone: To enable phone calls to other users (only when you choose to contact them).
• SMS: To enable SMS messaging to other users (only when you choose to contact them).

You can revoke these permissions at any time through your device settings. However, some features may not work if you deny certain permissions.

8. Third-Party Services

8.1 Google Services

We use Google Maps API and Google Places API to provide location and mapping services. When you use these features, Google may collect certain information. Please review Google's Privacy Policy: https://policies.google.com/privacy

9. International Data Transfers

Your information may be transferred to and stored on servers located outside your country of residence. By using our App, you consent to the transfer of your information to these servers. We take appropriate measures to ensure your data is protected in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy in the App
• Updating the "Last Updated" date at the top of this policy
• Sending you a notification (if significant changes are made)

You are advised to review this Privacy Policy periodically for any changes. Your continued use of the App after changes are posted constitutes your acceptance of the updated policy.

11. Your Consent

By using our App, you consent to:

• The collection and use of your information as described in this Privacy Policy
• The sharing of your information with other users when you respond to requests
• The use of third-party services (Google Maps, Google Places) as described
• The storage of your information on our servers

12. Data Protection Officer

If you have questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer.

13. Contact Us

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